Applytico Insights

How to Connect GA4 with Stripe - Easy Integration with Applytico

Written by Hareem Sajjad | May 30, 2024 5:05:45 AM

Integrating two platforms might seem like a hassle, especially with platforms that collect and analyze data, such as Stripe and Google Analytics 4 (GA4). You might be skeptical about your data getting lost or becoming infiltrated with gaps. 

However, if you follow the steps to connect the platforms correctly, then your data will be recovered. Let’s talk about Stripe integration with GA4 first.

There are two methods to connect these tools. The first way is to do it manually, it is more suitable for developers as they can understand the complexities of adding code more accurately. 

For marketers, connecting these platforms through our tool called Applytico, is a lot more suitable. It allows you to connect your tools in a matter of minutes by clicking “Connect” while we handle the complexities. Developers can use our tool for ease as well!

Google Analytics (GA4)

Google Analytics 4 is the latest version of Google’s web analytics platform. It is specifically designed to provide powerful insights into user behavior across websites and apps. 

It is equipped with advanced features like event-based tracking, cross-platform reporting, and enhanced measurement capabilities that offer a comprehensive view of your user interactions. 

Stripe

Stripe is a robust payment processing platform known for its ease of integration and support for numerous payment methods. It allows businesses to accept online payments securely and efficiently, making it a popular choice for e-commerce and SaaS companies. 

Importance of Integrating Google Analytics 4 with Stripe

The GA4 and Stripe integration can allow any business to gain deeper insights into their customer's purchase behavior. It gives you the ability to track detailed e-commerce metrics such as revenue, conversion rates, and customer lifetime value directly within GA4. 

Understanding these metrics can help refine your marketing efforts to drive more sales, optimize your sales funnel, and enhance your overall marketing strategy. 

Furthermore, having all this data in one place simplifies reporting and makes it easier to identify trends and opportunities for growth. Ultimately, this integration empowers you to make data-driven decisions that can improve your bottom line.

Pre-Integrating Steps

Before we delve into the intricacies of integrating GA4 and Stripe, let’s cover the basics; set up your GA4 and Stripe accounts. 

Setting up Google Analytics 4

Creating a GA4 property is the first step in setting up Google Analytics 4. 

1. Create a GA4 Property

Here’s how you create a property in GA4:

  • Log into your Google Analytics account and navigate to the Admin section. You will find the option to create a new property here. 
  • Select “GA4” and follow the prompts to enter your property details, such as the property name, reporting time zone, and currency. 
  • After entering these details, you will be given a unique Measurement ID. This ID is crucial as it links your website’s data to the GA4 property. 
  • Finally, add the GA4 tracking code to your website. This is typically done by inserting the provided JavaScript snippet into the header of your website’s HTML. 

Once this is set up, GA4 will begin collecting data from your site.

2. Configure Basic Settings

The next step is to configure its basic settings to ensure accurate data collection and reporting. 

  • Start by setting up data streams for your website or app to tell GA4 where to collect data from. You will also want to enable enhanced measurement features, which automatically track a range of user interactions like page views, scrolls, and outbound clicks without needing additional code. 
  • Configuring user permissions is another important step; make sure to assign appropriate access levels to your team members. 
  • Finally, review and customize your data retention settings to specify how long GA4 retains user data. 

Setting up Stripe

1. Create a Stripe Account

The Stripe account setup is straightforward and begins with visiting the Stripe website and signing up with your email address. Once you’ve confirmed your email, you have to provide additional information about your business, such as your business name, type, and address. 

Ensure that you provide a link to a bank account where your payouts will be sent. Stripe may ask for verification documents to comply with financial regulations, which might include proof of identity and business documentation. 

After this, your account will be active, and you can start accepting payments.

2. Understand Stripe Dashboard

The Stripe Dashboard is your control center for managing payments and tracking financial performance. When you log in, you will see an overview of your account activity, including recent payments, payouts, and any issues that need your attention. 

With this dashboard, you can perform a variety of tasks, such as managing customer data, issuing refunds, and viewing detailed transaction histories. 

You can also create and manage products, set up recurring billing, and generate insightful reports to understand your revenue streams better.

One-Click Integration with Applytico

Applytico is a connector tool that provides data analysts with a platform to easily integrate different tools, such as Stripe with GA4. This tool will allow you to track and analyze transactional activity accurately. 

It can help you observe your customer’s journey from start to finish and recognize critical pain points to create a more seamless experience. 

With Applytico, you will be able to:

  • Understand advanced Customer Lifetime Value analytics 
  • Learn the secrets to customer retention Analysis 
  • Gain insights into Revenue Attribution by Channel
  • Understand customer purchasing patterns
  • Identify upsell opportunities
  • Optimize your sales funnel to drive revenue growth
  • Identify Trial Conversion insights

So without further delay, let us walk you through the easiest steps to connect your Stripe with GA4 seamlessly with the click of a single button.

Step-by-Step Stripe & GA4 Integration with Applytico

Here are the steps you need to follow:

  1. Sign up on app.applytico.com/signup
  2. Once you log in, you will be directed to the Applytico dashboard where you will find different tools. To connect to Stripe, click on the “Stripe” tab.
  3. Next, you will have to connect your Stripe account to our tool by clicking on “Connect”.
  4. You will automatically be led to the next step where you will connect your Google account by clicking “Connect” again. At this point, both of your Stripe and GA4 accounts will be connected.
  5. After your accounts are connected, you will have to select a plan that suits your data needs the best. 
  6. Finally, you will have to submit your credit card details to start your subscription and you are good to go!

Important Notice!

Rest assured, your data will not be saved on our servers. Applytico will only listen to your Stripe data to transfer it to GA4 efficiently.

We are authorized on both Stripe and GA4 platforms and our tool, Applytico, is safe to use.

Integrating Stripe with GA4 through Applytico is seamless, easy, and barely takes five minutes. Moreover, our multiple payment plans offer flexibility to your data needs.

Manual Step-by-Step Guide to Connect Google Analytics 4 and Stripe

For a clear understanding of each step, we will carefully walk you through the process of connecting GA4 with Stripe.

⤷ Preparing Google Analytics 4 for Integration

1. Setting up a Data Layer in GA4

This step is essential for capturing detailed e-commerce data and user interactions on your site. The data layer acts as a bridge between your website and Google Analytics. It stores and organizes the data before it's sent to GA4. 

You have to define the data you want to track to set up a data layer, such as transaction details, product information, and user actions. For this, add a JavaScript object to your website’s code to push data to the data layer whenever a relevant event occurs. 

Structuring your data layer effectively ensures that GA4 receives accurate and comprehensive data that helps in insightful analysis and reporting.

2. Creating Necessary Events and Parameters

The creation of events and parameters in GA4 is necessary for tracking specific user interactions and transactions. In GA4, events are used to measure user activity on your site, such as button clicks, form submissions, and product purchases. 

You can set this up by navigating to the Events section in your GA4 property and creating new events tailored to your needs. For each event, you need to define parameters that provide additional context, like product IDs, revenue amounts, and user IDs. 

This ensures that GA4 captures detailed information about how users interact with your site as it is essential for analyzing the effectiveness of your e-commerce operations.

⤷ Implementing Stripe Checkout with GA4

1. Adding GA4 Tracking Code to Stripe Checkout

Adding a tracking code to Stripe Checkout captures e-commerce data during the payment process. To add this code, incorporate the GA4 global site tag (gtag.js) into your website’s header if it’s not already there. 

Next, ensure that this tracking code is also included on your Stripe Checkout pages. You can do this by customizing the Stripe Checkout settings to include your GA4 tracking script. 

It ensures that user sessions are tracked seamlessly from your website to the Stripe Checkout so that GA4 can capture detailed transaction data and user behavior during the payment process.

2. Capturing Transaction Data in Stripe

This step involves tracking payment events and sending this information to GA4. When a customer completes a purchase, Stripe generates events such as 'payment_intent.succeeded' which indicate successful transactions. 

This data can be captured by setting up event listeners in your website’s backend that respond to these Stripe events. This data includes transaction details like amount, currency, and order ID, which can then be structured and sent to GA4 as e-commerce events. 

This process ensures that GA4 accurately reflects your sales data and provides valuable insights into your revenue and customer purchase behavior.

⤷ Linking Stripe Transactions to GA4

1. Configuring Webhooks for Stripe

The configuration of webhooks for Stripe links transaction data to GA4. Webhooks are automated messages sent from Stripe to your server when certain events occur, such as a successful payment. 

These can be set up from the Developers section in your Stripe dashboard where you can create a new webhook endpoint. 

The URL on your server that will handle these webhook events and select the events you want to listen for, like 'payment_intent.succeeded' and 'checkout.session.completed'. 

This will ensure that your server receives real-time notifications about Stripe transactions, which can then be processed and sent to GA4.

2. Sending Transaction Data to GA4

To send transaction data to GA4, you need to take the information received from Stripe webhooks and transmit it to GA4 as e-commerce events. 

When a webhook notification is received, your server has to extract the relevant transaction details such as order ID, product names, and purchase amount. 

Then, this data needs to be formatted according to GA4's event structure and sent using the Measurement Protocol to allow server-side data transmission to GA4. 

Configuring GA4 E-Commerce Tracking for Stripe

Setting up E-Commerce Events in GA4

These events track user interactions related to purchasing behavior which include actions such as viewing a product, adding an item to the cart, initiating checkout, and completing a purchase. 

GA4's event-based model allows you to capture these interactions in detail as they provide insights into each step of the customer journey. They help you analyze user behavior, identify drop-off points in the sales funnel, and optimize the checkout process.

Configuring Event Parameters for Stripe Transactions

Event parameters provide additional context for each e-commerce event, such as transaction value, currency, product ID, and quantity. You need to modify the event tracking code on your website to include these parameters when a transaction is completed. 

For instance, when a payment is successful, you should push an event to GA4 with parameters detailing the transaction amount, products purchased, and any discounts applied. 

Tracking Conversions and Revenue

Conversion goals in GA4 measure the success of your e-commerce efforts. They represent specific actions you want users to take, such as completing a purchase. 

You can set up these goals in the Conversions section in GA4 by creating new conversion events based on your e-commerce events. For example, you might set the 'purchase' event as a conversion goal. 

Once defined, GA4 will track each instance of this event and give you the ability to measure the effectiveness of your marketing campaigns and sales strategies.

Mapping Stripe Payment Success to GA4 Goals

This involves linking successful transactions in Stripe to your predefined GA4 conversion events. Ensure that your Stripe webhooks capture the 'payment_intent.succeeded' event and any relevant transaction details. 

Then send this data to GA4 to trigger the corresponding conversion event. This can be done via the Measurement Protocol, which allows you to send hit data directly to GA4 from your server. 

Mapping Stripe payment successes to GA4 goals helps ensure that all successful transactions are recorded as conversions and provides accurate insights into your sales performance.

Maintaining GA Sessions in Stripe Checkout

To maintain GA sessions, you need to understand session persistence issues to integrate GA4 with Stripe Checkout properly. GA sessions can be interrupted during the checkout process, especially when users are redirected to an external payment gateway like Stripe. 

This interruption can lead to incomplete data in GA4 which makes it difficult to track the full user journey. Recognizing these issues can help identify points where session data might be lost, such as during the redirection to and from Stripe’s checkout pages. 

Implementing solutions for these issues involves ensuring that user sessions remain intact even when users are redirected to Stripe’s payment pages. 

One approach is to pass GA4 client IDs through the checkout process, so the same session is tracked when the user returns to your site. It can be done by storing the GA4 client ID in a cookie or in the checkout session data that gets passed to Stripe. 

When the user completes their payment and is redirected back to your site, you can retrieve this ID and continue the session tracking. 

Conclusion

The Google Analytics 4 (GA4) with Stripe integration provides valuable insights into your customers' purchase behavior as you are allowed to track detailed e-commerce metrics such as revenue and conversion rates. 

These metrics are crucial to understanding, measuring, and refining your customer lifetime value for a successful business. 

However, this integration is quite tedious and time-consuming as it involves a series of careful steps to connect the two tools. 

To make this process easier, Applytico handles the boring stuff on the backend while all you have to do is click the “Connect” button to seamlessly integrate your Stripe with GA4 for precise transaction tracking.